Doha, Qatar • Business IT since 2006

Smart ideas.
Practical solutions.

ICTUS Projects gives enterprises across Qatar and the Gulf the systems they run on every day: ERP, asset and document tracking, time and attendance, help desk, and security. Proven international software, set up for the way work gets done here, and backed by a team with more than twenty years behind it.

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2006: Serving the Gulf since
0+: Years of experience
0: Global technology partners
0: Industries served

Partnered with industry leaders

Epicor
Zebra
Motorola
Swivel
KEYper
TrackIT
Pyramids

Who we are

A dependable IT partner for organizations that want results, not buzzwords.

ICTUS Projects has delivered business IT in Qatar since 2006. The senior team brings more than twenty years in the field, and the aim has not changed in all that time: take software that already works at serious companies and make it fit the way you operate.

We represent leading international vendors and hold their certifications, so what you get is proven on a global stage and tuned to local requirements. One team handles the software, the hardware, and the integration that ties them together.

Certified by the vendors we represent, delivered by people on the ground here
Software, hardware, and integration from a single team
Bilingual Arabic and English systems wherever it counts

Solutions

A complete range of software and IT solutions

Each one earns its place by solving a real operational problem. Open any card for the full detail on what is included.

Enterprise software

Enterprise Resource Planning

End-to-end ERP built on Epicor, pulling finance, operations, and customer relationships into one connected system instead of a stack of disconnected tools.

Manufacturing. Planning, procurement, job costing, scheduling, and production, with make-to-stock and configure-to-order running in the same plant.
Distribution. Faster order to delivery, better inventory turns, and purchasing and warehouse management end to end.
Retail and POS. Point of sale, sales floor, and back office, with every store tied back to head office in real time.
Hospitality. Front and back office, financials, and reporting for a sector where margins are thin.
Service enterprises. Bid management, project accounting, and resource scheduling for firms that sell time and expertise.

CRM, business intelligence, and e-commerce are built in.

Human Capital Management

Web-based HR and payroll that takes routine admin off your managers and gives staff a self-service portal of their own.

Applications

FIT-HR for human resources
FIT-Pay for payroll
FIT-ESS for employee self-service
FIT-MSS for manager self-service

Built in

Web-based and operating-system independent, scales to any headcount, fully bilingual Arabic and English, advanced search, role-based security and access levels, Microsoft Office and PDF integration, backup and restore, full audit log, and rich reporting.

Finance Management

A finance and leasing platform for lenders and finance houses, built to keep pace with the market and give you an edge while doing it.

Highlights

Web-based, multi-company and multi-branch, multi-currency. Customer portal, online applications, and a lease calculator. Risk and insurance management, electronic archiving of contracts, fixed-asset depreciation, a report designer, reminders and email integration, and an audit log on every transaction.

Modules

Finance leasing, purchasing and payables, maintenance, fixed assets, inventory control, receivables, banking, general ledger, and contact and admin management.

Real Estate Management

Property management that helps owners organize a portfolio, hold on to profit, and steer clear of the costly mistakes that come with manual tracking.

Highlights

Web-based, multi-company across locations, multi-currency. Tenant, vendor, and technician profiles, rent-request handling, lease contracts that span locations, maintenance tickets and preventive maintenance, cheque management, electronic archiving of photos and documents, and an optional web portal for tenants and staff.

Modules

Lease management, purchasing and maintenance, marketing and sales, fixed assets, inventory control, receivables, banking, general ledger, and contact and admin management.

Document Management & Workflow

FineDocs turns paper and ad-hoc processes into a controlled digital flow, so critical documents move between you, your customers, and your suppliers without the bottlenecks.

Time & Attendance

Hardware and software working as one to record who is in, who is out, and what that means for payroll, with no guesswork.

Web-based in English and Arabic, multi-user and multi-site
Every shift pattern, including straight, night, contractor, Ramadan, and rotating
Public holidays and holiday bonus, overtime, unpaid time, business and sick leave
Standard, custom, and graphical reports with performance charts
Export to PDF, Excel, and text, plus email alerts
Unlimited employees and transactions, database independent
Works with any time device and any HR, ERP, or payroll system

IT Service Management

A help desk that gives your IT team one place to log, track, and close requests, and gives everyone else a clear way to ask for help.

Ticket logging and assignment with priorities
Service-level tracking so nothing slips past its deadline
Self-service portal for staff to raise and follow requests
Knowledge base that cuts down on repeat questions
Asset and configuration records tied to each ticket
Reporting on volumes, response times, and recurring issues
Bilingual Arabic and English

RFID and tracking

Track Asset

Tag an asset once, then always know where it is, what condition it is in, and when it is next due for service. Full RFID and barcode tracking, host to handheld.

Core

Host-based database reached through any browser over intranet, internet, or VPN
Barcode or RFID labels for contactless scanning
Read and write service, warranty, and lease data straight to the tag
Hierarchical grouping and preventive maintenance with custom task lists
Malfunction and disposal tracking with write-offs and spares
Stock-take any team member can run, in English and Arabic, scaled through BizTalk

On mobile

Pair tags to assets with a snap-on or built-in reader
Stock check with discrepancy reports and scheduled transfer checks
Maintenance tasks pushed to the device at login
Query asset status on the spot

Track Document

Stop losing files, and stop hunting for them. Track Document follows every physical file and folder, with a clear trail of who has it and why.

Document tracking

Check in and check out by user, with checkout period and delay flags
Full audit trail of events on each file
Status such as in process or complete
Find a file in a stack with a handheld scanner
Quick RFID scan to preview scanned contents

Workflow

Route documents by business rules, with custom fields for any industry
Remove bottlenecks through reporting
Restrict access to authorized people only

Built for organizations with heavy documentation and for the government sector.

Track Inventory

Customers, orders, and stock on one dashboard, so the warehouse, the shop floor, and head office finally read the same numbers.

General

Manage customers, suppliers, and the product catalogue
Integrate with your back-end ERP
Tie into delivery tracking for transfers

Warehouse

Create stock from purchase orders or manufacturing
Identify items by barcode and RFID, with bin-to-bin and internal moves
Validated order picking and pre-shipping RFID verification
Shipping notices and extended delivery-chain management

Retail

Receiving at store or warehouse, POS at the counter, stock checks
Reorder and analysis driven by goods movement

Track Fuel

Run a filling station from your desk. Track Fuel keeps live watch on levels and flags any discrepancy before it turns into a loss.

Track Service

Get the right technician to the right job with the right information, then capture what happened while they are still on site.

General

Manage departments, staff, and the forms they use for inspection
Schedule and reschedule technicians, with schedules downloaded by date and assignment
Equip technicians with mobile computers to record data and decisions on the spot
Tie into GIS for location-aware dispatch

Field survey

Capture normal and multiple-choice data, plus GPS coordinates
Take photos to document on-site conditions
Push forms, schedules, and past inspections to the device for full context

Staff & visitor tracking

Extend the same visibility you have over assets to the people on your site, and issue the ID that ties it all together.

Security and access

PINsafe Information Security

Strong two-factor login without the cost and hassle of handing every user a hardware token.

The user remembers one four-digit PIN and never types it directly, thanks to a patented one-time-code extraction
The credentials submitted change at every login
Every interface is included in the standard licence
Different interfaces can be given to different users as needs change, and the system grows with the organization

A username and password on their own no longer hold up for remote access and web commerce. PINsafe closes that gap at a price a token-based scheme rarely matches.

Key Management & Tracking

An electronic key cabinet that opens only for the right person, and remembers every key that moves.

A steel cabinet unlocks only after the user is verified by fingerprint, with five levels for higher-risk keys
An unauthorized removal triggers an instant email
Software shows what is in, what is out, and to whom, with LEDs pointing to the right slot
Return a key to any slot and the system learns its new home
A complete audit trail means fewer lost keys, lower cost, and tighter security

Industries

Built for the sectors that run Qatar

Our solutions cover the operational needs of most business verticals across the region.

Government
Banking & Finance
Oil & Gas
Manufacturing
Contracting
Hospitality
Retail & Distribution
Don't see yours? Talk to us →

Why ICTUS

Practical solutions, delivered locally.

We focus on what moves the needle for your operation, then we stand behind it.

Proven, certified technology

We represent global leaders such as Epicor, Zebra, and Motorola, and our team holds the certifications to deploy them properly.

One partner, end to end

Software, hardware, and integration under one roof, so the pieces work together instead of being stitched up after the fact.

Localized for the Gulf

Bilingual systems and a real grasp of local requirements mean solutions that fit how business is done here.

Long-term mindset

Established in 2006 with two decades of senior experience behind it, ICTUS is built to be a partner you keep, not a one-off vendor.

Partners

Partnering with the best

We have partnered with international leaders to bring best-of-breed IT to our clients, with the certifications to back every one of them.

Epicor ERP & business software

The engine behind our ERP. Founded in 1984, Epicor builds integrated ERP, CRM, and supply-chain software used by manufacturers, distributors, retailers, and service firms in more than 150 countries.

epicor.com Zebra Printing & auto-ID

Zebra builds the printers, scanners, and software that let businesses identify, track, and manage critical assets, so the right item is in the right place at the right time.

zebra.com Motorola Wireless solutions

For more than eighty years Motorola has kept people, businesses, and governments connected, with communication technology that holds up in the field.

motorolasolutions.com Swivel Secure Tokenless authentication

Founded in 2000, Swivel pioneered multi-factor authentication without a hardware token. Its patented PINsafe technology protects organizations of every size.

swivelsecure.com KEYper Systems Key management

Based in Harrisburg, North Carolina, KEYper builds key cabinets and asset-control systems, plus padlock management for lock-out, tag-out, and guard-tour monitoring.

keypersystems.com TrackIT Solutions RFID asset visibility

A Middle East specialist in auto-ID, TrackIT delivers end-to-end asset, inventory, staff, visitor, document, and fuel tracking, integrating the technologies each job needs.

trackitme.com Pyramids Consulting Document & process management

Established in 1996 and headquartered in Atlanta, Pyramids covers document management, business process management, scanning, and IT services for sectors from government to logistics.

pyramidci.com Builders Solutions Construction IT

A specialist partner for the builders and contractors we serve, with software shaped around the way construction work actually runs.

builders-solutions.com

Contact

Let's talk about your next project.

Tell us what you are trying to solve and our team will get back to you. We are here to help.

General & sales info@ictusme.com

Wissam Iskandar, Managing Partner wissam@ictusme.com

Phone +974 4468 0983 +974 4416 2218

Office

P.O. Box 55967
Doha, State of Qatar
Fax: +974 4450 6474